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FAQ

Q5: How long does it take for sample delivery?

A: For samples without surface treatment, the delivery date is within 7 days; for samples that require surface treatment, the delivery date is 10 to 15 days.

Q4: How to pay for the first cooperation?

A: For the first cooperation, a 40% deposit is required in advance. After the customer receives the goods, they will check and accept them within one week and pay the balance. If there is a follow-up long-term cooperation, the payment method can be discussed in detail.

Q3: What is our cooperation process like?

A: First, the customer provides the drawings, our company quotes, and both parties reach an agreement and sign a purchase contract.

Q2: What if the product does not meet the requirements?

A: If the product is not processed according to the drawings and the product does not meet the requirements, the return can be accepted unconditionally without affecting the secondary sales.

Q1: What is the minimum order quantity for customized processing? Is there any charge for samples?

A: The minimum order is 1 piece, and the proofing fee is reasonable for the first proofing; if the subsequent mass production, the proofing fee can be fully refunded.